|Q1,Are you a factory or trading company?|
|Yes. We are factory with more than 8 years in lighting industry and
we are BV varified manufactuer.|
|Q2,How can I trust you?|
|A,Please kindly check our business license and certificate issued
by Bureau Veritas from home page.|
|Q3,How can I get a good quotation?|
|Your quantity,your country,your requirement,quantity,shipping
way,your package or any other requirement|
will help to give you correct quotation.
|Q4,How about the delivery date?|
A,For sample,we always have products in stock,we can send it once
get your payment.For small order,it
takes 5-15 working days.For container,it takes 3-4 weeks depend on
|Q5,How about the shipping way?|
|A,By door-door express(such as DHL,UPS,TNT,EMS),by air
freight(airport to airport),by sea(port-port).|
|Q6,How about payment terms?|
|A,We recommend T/T,Western Union|
Paypal is available but takes extra handling charges.
|Q7,How about the MOQ?|
|A,Depends on the products,sample is available.|
|Q8,How could you promise the quality?|
A,First,we have inspections both for material and complete
products,during the assembly,our QC team
will take care of the procedure,
Second,we have 1 year warranty for all our products,if you have any
problem,please help to provide
picture or video,we will provide free parts for any quality
problem.We provide life-long after-sale service
for our clients.
|Q9,Where is your factory located? How can I visit there?|
A,Our factory is located in Guangzhou City, Guangdong Province,
China, about 20 minutes away from
Baiyun Airport,welcome to visit!
|Q10: Dose the unit with any certificate here?|
|A: yeah, our product all ready passed CE, ROHS, TUV, CCC, etc.|
|Q11: What's the warranty ?|
A: Our warranty is 2 year , we will provide free spare part to
replace if any of them not working within
2 year .